At desgames, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine law.
Encrypted & secured at all times
Your data is never sold to third parties
Full control over your personal data
Aligned with the Data Privacy Act
We built our privacy practices around the needs of Filipino players. Here are the six core principles that guide how desgames handles your personal information.
All personal data stored by desgames is protected using industry-standard AES-256 encryption. Your account credentials, payment details, and identity documents are never stored in plain text on our servers.
desgames only collects the personal information that is strictly necessary to operate your account, process transactions, and comply with Philippine regulatory requirements. We do not collect data we do not need.
We process your personal data only with your informed consent or where we have a legitimate legal basis to do so. You can withdraw your consent for non-essential data processing at any time through your account settings.
desgames does not sell your personal data to any third party. Data is shared only with trusted service providers who support our platform operations, and only under strict data processing agreements that bind them to the same privacy standards.
We retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Once the retention period expires, your data is securely deleted or anonymized.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, desgames will notify the National Privacy Commission (NPC) and affected players within the timeframes required by the Data Privacy Act of 2012.
This Privacy Policy ("Policy") is issued by desgames ("we," "us," or "our") and applies to all personal data collected through the desgames website at https://desgames.org and all associated services, features, games, and communications (collectively, the "Platform").
desgames is committed to protecting the privacy and personal data of all players, particularly Filipino users across Manila, Cebu, Davao, Quezon City, Makati, and throughout the Philippines. This Policy is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering an account on desgames or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue your use of the desgames Platform.
This Policy should be read alongside the desgames Terms & Conditions, which govern your overall use of the Platform.
desgames collects personal data from you in several ways: directly when you register or interact with the Platform, automatically through your use of the Platform, and from third-party sources where permitted by law. The categories of personal data we collect include:
When you create a desgames account, we collect your full legal name, date of birth, nationality, residential address in the Philippines, email address, and mobile number. This information is required to create and manage your account and to verify your identity in accordance with our Know Your Customer (KYC) obligations.
To comply with applicable Philippine regulations, desgames requires players to submit copies of valid government-issued identification documents such as a PhilSys National ID, passport, driver's license, SSS/GSIS ID, or PRC ID. We may also request proof of address documents such as utility bills or bank statements.
We collect information related to your deposits, withdrawals, and gaming transactions on the Platform. This includes payment method details (such as GCash account references, PayMaya account references, BPI, BDO, or Metrobank account details), transaction amounts in Philippine Peso (₱), transaction dates, and transaction history.
When you access the desgames Platform, we automatically collect certain technical data including your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, time spent on pages, and clickstream data. This data helps us maintain Platform security and improve user experience.
If you contact our customer support team or communicate with us by email or live chat, we retain records of those communications, including the content of messages and any attachments, to assist in resolving your queries and for quality assurance purposes.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Provided by you |
| Contact Data | Email address, mobile number, home address | Provided by you |
| Verification Documents | Government ID, proof of address | Provided by you |
| Financial Data | GCash/PayMaya references, transaction history | Provided by you / payment processors |
| Technical Data | IP address, device ID, browser type | Collected automatically |
| Usage Data | Pages visited, games played, session duration | Collected automatically |
| Communications Data | Support chat logs, email correspondence | Provided by you |
desgames uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations, desgames processes your personal data on the following legal bases:
desgames does not sell, rent, or trade your personal data to any third party. We may share your personal data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the desgames Platform, including payment processors (such as GCash and PayMaya operators), identity verification providers, cloud hosting providers, customer support platforms, and analytics services. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy laws.
desgames may disclose your personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of desgames, our players, or the public.
In the event of a merger, acquisition, or sale of all or substantially all of the assets of desgames, your personal data may be transferred to the acquiring entity. We will notify affected players of any such transfer and the privacy choices available to them.
desgames will never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes without your explicit consent.
desgames uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and collect usage analytics. Cookies are small text files stored on your device when you visit the Platform.
We use the following categories of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the desgames Platform.
desgames retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable Philippine law. The following general retention periods apply:
| Data Type | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Legal & regulatory obligation |
| KYC Documents | Duration of account + 5 years after closure | Anti-money laundering law |
| Transaction Records | 5 years from transaction date | Financial regulatory requirement |
| Support Communications | 3 years from last interaction | Legitimate interest / legal claims |
| Technical & Usage Data | 13 months from collection | Analytics & security |
| Marketing Preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, your personal data will be securely deleted, destroyed, or anonymized in accordance with our data disposal procedures.
desgames implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
While desgames takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We encourage you to use a strong, unique password for your desgames account and to enable two-factor authentication where available.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by desgames. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 12.
desgames will respond to all data privacy rights requests within thirty (30) days of receipt. In complex cases, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
The desgames Platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. desgames does not knowingly collect personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the desgames Platform, please contact us immediately at the details provided in Section 12.
21+ Only: Access to desgames is restricted to players aged 21 and above. Age verification is conducted as part of our KYC process. Underage access is a violation of our Terms & Conditions and applicable Philippine law.
desgames reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email or through a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how desgames protects your personal data. Your continued use of the Platform after any changes to this Policy constitutes your acceptance of the updated terms.
The current version of this Privacy Policy was last updated on January 1, 2026 and supersedes all previous versions.
desgames has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our DPO directly.
You may reach the desgames Data Protection Officer at: [email protected]
For general support inquiries unrelated to data privacy, you may contact our customer support team at: [email protected]
Our support team is available 24 hours a day, 7 days a week to assist Filipino players across Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines. We aim to acknowledge all data privacy requests within five (5) business days and to resolve them within thirty (30) days.
If you are not satisfied with our response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
Under the Philippine Data Privacy Act of 2012, every desgames player is entitled to these fundamental rights over their personal data.
Request a full copy of the personal data desgames holds about you at any time.
Ask us to correct any inaccurate or outdated personal information on your account.
Request deletion of your personal data where it is no longer needed for its original purpose.
Opt out of direct marketing communications or object to processing based on legitimate interests.
Receive your personal data in a structured, machine-readable format for transfer to another service.
Request that we limit how we process your data while a complaint or correction request is pending.
Know exactly what data we collect, why we collect it, and how long we keep it — always transparently.
Lodge a complaint with the National Privacy Commission if you feel your rights have been violated.
Now that you know how desgames safeguards your personal data, you can play with full confidence. Join thousands of Filipino players enjoying secure, fair, and responsible gaming on desgames.